Job Description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview The Principal Analyst, Business Intelligence, is responsible for guiding the business through the analysis of advanced quantitative and qualitative data. This role requires the creation of customer-centric solutions and approaches driven by data analysis, business acumen, creativity, and effective communication. By leveraging AI and visionary thinking, this position will lead the design and development of innovative reporting structures and interfaces, as well as the administration of standardized reports to be utilized cross-functionally. The Principal Analyst will present advanced business insights and findings in succinct and creative ways using data visualizations for a broad audience, including all levels of leadership, technology, and business.
Job Responsibilities :
- Support the analytic needs of the business by using data from various sources (e.g. SnowFlake, DataBricks, MSQLS, Splunk, etc ). Guide data strategy across multiple touch points (e.g. PowerBi, Qlik, Tableau, etc).
- Create holistic dashboards from different data sources for presentations to senior management.
- Own the process of driving core insights from available data and create strategies to improve the customer experience & performance. This will include descriptive and predictive reports and modeling.
- Early involvement in enterprise projects to define reporting needs & incorporating those needs into the system design
- Provide analysis for National, Regional, and Market teams in addition to Cyber, Critical Facilities, Customer Care, T-Mobile For Business and more
- Present analysis & strategies to senior management in verbal & written forms.
- Conduct competitive analysis to inform offers & processes
Education :
- Bachelor's Degree CompSci, Mathematics, Statistics, Business, Economics or similar degree (Required)
- Master's/Advanced Degree (Preferred)
Work Experience :
- 7-10 years Experience with business intelligence tools. (Required)
- 7-10 years Experience in reporting & analyzing performance & data visualization & Database(Tableau; PowerBI). SnowFlake, DataBricks, MSQLS (Required)
- 7-10 years Experience in advanced analytics including SQL/ETL, Python, Machine Learning, GenAI, Prompt Engineering, RAG, complex datasets, competitive analysis, quantitative analysis & research (Required)
Knowledge, Skills and Abilities :
- SQL & Python (DataViz; SQL; automation; report/metric design;algorithms/modeling) (Required)
- Expert analytical, problem solving and critical reasoning skills (Required)
- Advanced communication/consulting, influencing and relationship management skills (Required)
- Advanced project leadership, coaching and mentoring skills (Required)
- Advanced functional knowledge (ie Telecom; Supply Chain; Network Technology; Procurement) (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel :
Travel Required (Yes/No):
DOT Regulated :
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $112,400 - $202,700
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser:
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out
. Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing
[email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Job Tags
Holiday work, Full time, Temporary work, Part time, Work experience placement, Local area, Flexible hours,