Job Description

Duration: 1 to 2 years

Job Description:

• The client is seeking a motivated contract Servicenow System Administrator. The candidate will apply ServiceNow's best practices and methodologies toward developing and supporting a system for over 20,000 employees. The client has currently deployed ITSM and Appengine and is anticipating additional modules in the future.

Roles & Responsibilities:

• Develop and document best practices for the client's use of Servicenow.
• Gather requirements from the client's business units and apply Servicenow methodology.
• Drive adoption of Servicenow by providing a stable and functional system.
• Identify and report on potential improvements in system stability and security.
• Develop and enforce best practices for security and usability of the system.
• Guide the business using best practices for system compatibility and interoperability.
• Perform peer reviews of system integrity and standardization.
• Perform capacity planning, maintain system patching, upgrades and clones.
• Develop Knowledgebase, write knowledge articles.

Required Experience:

• Minimum of 5 years as System Administrator experience supporting an enterprise application with thousands of users.
• Minimum of 2 years administering Servicenow with admin level role.
• Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field.

Required Skills:

• Subject Matter Expert in Servicenow administration, patching, cloning, security.
• Strong technical skills, ability to scope, deploy, support and maintain enterprise applications.
• Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff.
• Technical Writing
• The ideal candidate would have experience working in a Government environment with an understanding of a Government's administrative processes.
• The ideal candidate would have experience with Servienow's flow/workflow, ACLs, ITSM, ITBM, Appengine. Experience with other Servicenow modules a plus.
• Must live in Continental US and be a .

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10216532
• Position Id: 8397076

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